Information Technology Services

CoM ITS Windows Update

Information Technology Services (ITS) provides the University of Arizona College of Medicine – Tucson with technology support, solutions and services. We help faculty, staff, and students use information technology to be more effective and efficient.


MacOS 10.15 Catalina – Do Not Upgrade!: Do not upgrade to MacOS 10.15 Catalina. There are known issues with critical applications. more...


Emergency Network Maintenance: Overview: Emergency Network Maintenance. Services Affected: Network Connectivity including services such as: DNS, DHCP, and NTP. Date and Time: Wednesday, October 30th, 2019 from 7:00 p.m. to Thursday, October 31st, 2019 at 12:00 a.m. Impact to Campus: Intermittent campus network connectivity during the maintenance window. Planned Operation: UITS will be performing emergency maintenance to the campus network. Contact: If you have questions or concerns, please contact the 24/7 IT Support Center at 520.626.TECH (8324) or at ***************************************************************************** University Information Technology Services 24/7 IT Support Center MLK 207 626-TECH (8324) more...
Email Delivery Issue October 29th: Email Delivery Issue October 29th The University of Arizona has received an increased number of phishing emails over the past several days, which has caused significant disruption on campus. In an effort to respond quickly and block malicious emails, UITS applied increased email filtering that inadvertently blocked legitimate mail on October 29th between 3:07 and 4:47pm. Any email caught by this filter cannot be recovered. We do have a list of all senders (including non-UA senders) impacted by this problem and will be sending a targeted message to anyone impacted during this period of time so they will have an opportunity to resend the mail. This situation may also have impacted automated mail from services (such as we saw with UA Service). We apologize for any inconvenience that this may have caused. If you have any questions please reach out to ISO at or to me directly. Lanita Collette Chief Information Security Officer Information Security Office THE UNIVERSITY OF ARIZONA Computer Center, 207 | Tucson , AZ 85721-0073 Office: 520-621-2323 | Administrative Assistant: Kimberly Wilson more...
RANSOMWARE ALERT: Today, Flagstaff Unified School District cancelled classes at all of its schools due to what it is calling a “ransomware attack.” This is only the latest in what appears to be a string of malware attacks focusing on SLTT. This summer DHS released a report indicting it had observed an uptick in ransomware targeting State, Local, Tribal, and Territorial entities, and 22 towns in Texas were hit in what may have been a coordinated attack. Please help communicate the following to our UA community: 1. Back up all important data to at least 2 different places. 2. Keep software up to date and systems/devices patched. 3. Use email cautiously, especially when opening unsolicited attachments. more...
Secure Data Update: Infrormational update from The Information Security Office at UITS more...
Email Phishing Activity Targeting Leadership: New Filter Enabled: UITS and other Universities have detected an increase in email phishing activity on campus and has implemented a new filter. more...

Information Technology Services

Student Application Services

  • MedPortal
    MedPortal is a fully-integrated "portal" in which students, faculty, and staff enter one system that manages the entire educational ecosystem and reporting.
  • ExamSoft
    ExamSoft is the assessment-management solution chosen by COM to deliver “high-stakes”, secure exams
  • Oasis
    OASIS is a powerful web-based system designed to facilitate medical school scheduling, record keeping and curriculum tracking.
  • OSCE Testing
    Students are required to take the Objective Structured Clinical Examination (“OSCE”) exam at the end of their second and third years.
  • UAccess
    UAccess is the primary method of delivering Financial, Employee, Student and Research data to colleges across campus.