Service Desk

NOTICE

Cherwell Ticket Confirmation Emails: College of Medicine IT has started using a new ticketing system called Cherwell. The confirmation email you receive in most cases will look different than it has in the past. more...

The College of Medicine Service Desk is here to support faculty, staff, and students of the College of Medicine - Tucson.

Submit a Service Request

Phone: (520) 626-8721
Hours: 7:30 AM - 5:30 PM

The College of Medicine – Tucson Service Desk is located on the second floor (ground floor) of the Arizona Health Sciences Library, within the main College of Medicine – Tucson building.

Alerts & Notices

Overview: Urgent Maintenance window for the following systems/applications Services Affected: All services, including MedAdmin email (not UAConnect365 email), will be affected by this maintenance. MedLearn will NOT be affected. You will only be able to access it via medlearn.medicine.arizona.edu during this period.

Investigating - Services are down as of 6:05am, for applications and we are working to identify and resolve.

Investigating - Services are down as of 6:05am, for applications and we are working to identify and resolve.

Investigating - Services are down as of 6:05am for applications and we are working to identify and resolve.

Overview: Maintenance window for the following systems/applications Services Affected: Maintenance will affect most of College of Medicine’s applications and websites. MedLearn, MedPortal, and MedReports will NOT be affected by this maintenance. Date and Time: Saturday, July 28, 2018 from 12:30pm to 2:30pm. Impact to College: Services listed above may be unavailable during the maintenance window. Planned Operation: College of Medicine – Tucson ITS is performing maintenance which will require reboots of servers. Contact: If you have questions or concerns, please contact Service Desk at 520.626.8721 or at servicedesk@medicine.arizona.edu. Thank you, COM-ITS