Service Desk

Alert

RANSOMWARE ALERT: Today, Flagstaff Unified School District cancelled classes at all of its schools due to what it is calling a “ransomware attack.” This is only the latest in what appears to be a string of malware attacks focusing on SLTT. This summer DHS released a report indicting it had observed an uptick in ransomware targeting State, Local, Tribal, and Territorial entities, and 22 towns in Texas were hit in what may have been a coordinated attack. Please help communicate the following to our UA community: 1. Back up all important data to at least 2 different places. 2. Keep software up to date and systems/devices patched. 3. Use email cautiously, especially when opening unsolicited attachments. more...
Secure Data Update: Infrormational update from The Information Security Office at UITS more...

NOTICE

Friday, May 10th Commencement and Early Release as per President Robbins: more...
Email Phishing Activity Targeting Leadership: New Filter Enabled: UITS and other Universities have detected an increase in email phishing activity on campus and has implemented a new filter. more...
University owned laptops - Encryption requirement: College of Medicine-Tucson is requiring the encryption of all university-owned laptops (PC and MAC). more...

The College of Medicine Service Desk is here to support faculty, staff, and students of the College of Medicine - Tucson.

Submit a Service Request

Phone: (520) 626-8721
Hours: 7:30 AM - 5:30 PM

The College of Medicine – Tucson Service Desk is located on the second floor (ground floor) of the Arizona Health Sciences Library, within the main College of Medicine – Tucson building.

Alerts & Notices

Today, Flagstaff Unified School District cancelled classes at all of its schools due to what it is calling a “ransomware attack.” This is only the latest in what appears to be a string of malware attacks focusing on SLTT. This summer DHS released a report indicting it had observed an uptick in ransomware targeting State, Local, Tribal, and Territorial entities, and 22 towns in Texas were hit in what may have been a coordinated attack. Please help communicate the following to our UA community: 1. Back up all important data to at least 2 different places. 2. Keep software up to date and systems/devices patched. 3. Use email cautiously, especially when opening unsolicited attachments.

College of Medicine experienced a loss of access to email and network shared drives. Now all clear.

Emergency Network Server Maintenance on Wednesday, April 17th, 2019 from 9:00 p.m. to Thursday, April 18th at 12:00 a.m.

The COM ITS Service Desk will be closed from 12:00 - 1:00 p.m. on Friday, March 29th.