Service Desk

NOTICE

Cherwell Ticket Confirmation Emails: College of Medicine IT has started using a new ticketing system called Cherwell. The confirmation email you receive in most cases will look different than it has in the past. more...

The College of Medicine Service Desk is here to support faculty, staff, and students of the College of Medicine - Tucson.

Submit a Service Request

Phone: (520) 626-8721
Hours: 7:30 AM - 5:30 PM

The College of Medicine – Tucson Service Desk is located on the second floor (ground floor) of the Arizona Health Sciences Library, within the main College of Medicine – Tucson building.

Alerts & Notices

Investigating - Services are down as of 6:05am, for applications and we are working to identify and resolve.

Investigating - Services are down as of 6:05am, for applications and we are working to identify and resolve.

Investigating - Services are down as of 6:05am for applications and we are working to identify and resolve.

Overview: Maintenance window for the following systems/applications Services Affected: Maintenance will affect most of College of Medicine’s applications and websites. MedLearn, MedPortal, and MedReports will NOT be affected by this maintenance. Date and Time: Saturday, July 28, 2018 from 12:30pm to 2:30pm. Impact to College: Services listed above may be unavailable during the maintenance window. Planned Operation: College of Medicine – Tucson ITS is performing maintenance which will require reboots of servers. Contact: If you have questions or concerns, please contact Service Desk at 520.626.8721 or at servicedesk@medicine.arizona.edu. Thank you, COM-ITS

Overview: Internet Services are Unavailable as of 8:25a.m. Service Affected: New Internet Connections Date and Time: Thursday, July 19th 2018 at 8:25a.m. Impact to Campus: Users trying to re-connect devices to the internet will be unable to. Planned Operation: UITS is aware of the problem, and is working towards a resolution. Contact: For additional support and assistance please contact the 24/7 IT Support Center at 520.626.8324 or submit a support request at https://support.arizona.edu -- ***************************************************************************** University Information Technology Services 24/7 IT Support Center MLK 207 626-TECH (8324)