Service Desk

Configure My Email Client with Medadmin Account Settings

This document outlines the technical details needed to configure a variety of email clients to work with the College of Medicine email system. Note that this is not for @email.arizona.edu addresses, but for email through the College of Medicine.  In most instances, your @medadmin email will be the same as your computer login credentials for windows computers at the College of Medicine.

Apple iOS/OS X (Apple Mail, iPhone, iPad)

1.     Add a new email account, and select Exchange as the account type.

  • On iOS, go to Mail, Contacts, Calendars in the Settings app and select Add Account.
  • On OS X, Open System Preferences from the Apple logo menu in the upper left corner and Select Accounts.

2.     Follow the device instruction, continuing to select next or continue after filling out each form. The information needed is below:

  • Email: email address
  • Server: mail.medadmin.arizona.edu
  • Domain: medadmin
  • Username: login name, not full email address
  • Password: password
  • Use SSL: ON

Android

Android account setup will vary between phone manufacturer, OS version, and device type. The instructions below should work for any AOSP operating system, such as CyanogenMod, Amazon Fire OS, Joli OS, Sailfish OS, or others.

1.     Open the Settings app.

2.     Find the Accounts menu option.

3.     Select the Add Account button.

4.     Select Exchange (may be listed as Microsoft Exchange, Exchange Server, Exchange ActiveSync, etc.) the logo usually looks like the corners of a square.  On older Android devices (Anything before Android 4.0) this may be listed as ‘Corporate Sync’.

5.     Enter the following information as prompted:

  • Email address: email address
  • Password
  • Select Manual Setup
  • Username:  medadmin\username
  • Password
  • Email address:  email address
  • Server:  mail.medadmin.arizona.edu
  • Account name: anything, this is for your identification
  • Use secure connection:  yes

6.     There will be pop ups that ask you to accept the certificate, acknowledge the warning about deleting the email from server-side, and agree to allow the account to access necessary components of your phone.

Windows (Windows 8, Windows Phone 8, Windows 10)

In Windows 8 or 10, open the mail app and Add an account, selecting Exchange.  In Windows Phone, go to settings, email+accounts, Add an Account, then select Exchange.  Enter the following information:

  • Email:  your full email address
  • Password:  your password

The device should automatically take care of everything else.  If more information is requested, use the following:

  • Server: mail.medadmin.arizona.edu
  • Domain: medadmin
  • Username: your username
Article last updated: 
Jul 13 2018